A Master Servicer is a financial entity that supervises each component and participant of the financing structure with a comprehensive approach. In the same way, it supervises, reviews and verifies the information and operation of the primary servicer, generating additional reports for the participants in the structure. With this, the Master Servicer provides quality control for the primary servicer’s processes. This process involves information retrieval, data reconciliation, report issuance, incident and important events follow-up, as well as collections follow-up.

HiTO currently performs the Master Servicing of trust structures under Master Trusts that have one to several additional trusts with one to several lenders.

Master Servicers provide companies and financial institutions greater control and visibility of the assets and flows that support loans, as well as certainty and transparency to investors in structured debt transactions.

A Master Servicer periodically monitors the behavior of the portfolio, supervises and controls the cash generated by the assets assigned as a source of payment, generates reports for investors and letters of instruction to trustees, supervises the correct application of the payment schedules, works in close collaboration with the servicers for the correct drafting of reports, investigates and solves complex problems and identifies the requirements and the latest updates in regulatory matters with the authorities and the financial system. In this regard, HiTO has identified incidents for a cumulative total of: USD $31.5 Million benefiting investors and issuers.

What differentiates us from our competitors is our focus on providing personalized service tailored to our clients' needs. We treat you as one of us, starting by understanding your vision, and going the extra mile, every time.

We have a dedicated group of experts with deep industry experience across all asset classes, unique insights into pricing and market movements, and the ability to offer creative financial solutions.

Our growth and experience means we bring a new perspective to every deal. We have seen an enormous amount of businesses, with more than USD $16 BN in the contracted portfolio so far. This portfolio volume provides us with unique insights into market movements, asset valuation, pricing and risk assessment.

Since 2012, the total volume of the managed portfolio has increased at a compound annual growth rate of 22%. Whether you are managing, acquiring, funding or structuring, we can help you achieve your objectives.